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Bandmerch
03-29-2016, 04:34 PM,
#1
Bandmerch
Has anyone else done business with this company? I purchased the 449.00 package and have yet to receive a confirmation other than the initial one. I've tried phoning and emailing with no replies.
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03-29-2016, 04:46 PM,
#2
RE: Bandmerch
(03-29-2016, 04:34 PM)rehrauer99 Wrote: Has anyone else done business with this company? I purchased the 449.00 package and have yet to receive a confirmation other than the initial one. I've tried phoning and emailing with no replies.


I bought quite a few things in the online store a few weeks ago and it all went smoothly,in fact I was astonished at how quick I received them in the UK.
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03-29-2016, 05:00 PM,
#3
RE: Bandmerch
(03-29-2016, 04:46 PM)Darran Wrote:
(03-29-2016, 04:34 PM)rehrauer99 Wrote: Has anyone else done business with this company? I purchased the 449.00 package and have yet to receive a confirmation other than the initial one. I've tried phoning and emailing with no replies.


I bought quite a few things in the online store a few weeks ago and it all went smoothly,in fact I was astonished at how quick I received them in the UK.

Cool, I'll take a valium and relax. I'm just used to getting an email sent to me confirming the transaction took place.
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04-05-2016, 10:32 AM,
#4
RE: Bandmerch
The saga continues as I haven't received a email to get my download of the cd. 8 calls in and 4 emails sent.
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04-08-2016, 02:17 PM, (This post was last modified: 04-08-2016, 02:20 PM by Cheap Trick Webmaster.)
#5
RE: Bandmerch
We forwarded this thread to our contacts - have you received a reply, rehrauer99?

The autographed packages state that they won't ship until the 18th, but we realize you're looking for your download code.
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04-11-2016, 06:13 PM,
#6
RE: Bandmerch
(04-08-2016, 02:17 PM)Cheap Trick Webmaster Wrote: We forwarded this thread to our contacts - have you received a reply, rehrauer99?

The autographed packages state that they won't ship until the 18th, but we realize you're looking for your download code.

No I haven't received anything. It's a bit frustrating when you drop 449.00 and the customer service is non existent
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05-01-2016, 11:54 AM,
#7
RE: Bandmerch
This was sent last week

Customer S
Customer Service Agent (Bandmerch)
Apr 25, 18:23

Hello James

We do apologize for the delay on the prints, we should be shipping the Prints by the end of this week. You should receive a separate email with tracking information.
Our apologies on the delay
Warm Regards,
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05-06-2016, 12:15 PM,
#8
RE: Bandmerch
(05-01-2016, 11:54 AM)rehrauer99 Wrote: This was sent last week

Customer S
Customer Service Agent (Bandmerch)
Apr 25, 18:23

Hello James

We do apologize for the delay on the prints, we should be shipping the Prints by the end of this week. You should receive a separate email with tracking information.
Our apologies on the delay
Warm Regards,
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05-06-2016, 12:16 PM,
#9
RE: Bandmerch
I haven't received mine either. May 6th, no replies to email or voicemail
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05-06-2016, 04:54 PM, (This post was last modified: 05-06-2016, 06:00 PM by rehrauer99.)
#10
RE: Bandmerch
(05-06-2016, 12:16 PM)bausie Wrote: I haven't received mine either.  May 6th, no replies to email or voicemail

Exactly! You would think management would do some investigating before they hire them to sell merchandise for the band. I gave up on voicemails as I was leaving at least one per day and emails were just as high in the numbers.
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05-06-2016, 07:56 PM,
#11
RE: Bandmerch
If your referring to the band signed silkscreen posters I would be inclined to contact http:www/lalalandprints.com they had 100 of these prints unframed at $75 each (now sold out) I don't know what or if there is a connection with the "band merchant" but I personally would contact them. Or contact Kii Arens same web sight.
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05-06-2016, 07:58 PM,
#12
RE: Bandmerch
http://lalalandprints.com/
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05-10-2016, 10:32 AM, (This post was last modified: 05-11-2016, 06:31 PM by rehrauer99.)
#13
RE: Bandmerch
(05-06-2016, 07:58 PM)SycTrick Wrote: http://lalalandprints.com/

Bandmerch is the company that handles all of Cheap Trick's merchandise 
http://www.cheaptrickofficialmerch.com
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05-20-2016, 06:01 PM,
#14
RE: Bandmerch
(05-06-2016, 12:16 PM)bausie Wrote: I haven't received mine either.  May 6th, no replies to email or voicemail

I have you received anything yet? I still haven't
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05-31-2016, 01:36 PM,
#15
RE: Bandmerch
I finally received my package on 5/25. Everything intact except the signed cd cover was shredded.
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